Privacy Policy

Canwil Textiles, Inc. Last updated: September 1, 2026

Who we are

Canwil Textiles, Inc. This policy explains what we collect, why, and what we do with it.

What we collect

When you create a portal account: name, company, email, phone, and shipping addresses.

When you place an order: the product specifications you enter, purchase order numbers, delivery addresses, need-by dates, and the signature you provide to authorise the order.

When you pay by card: we do not collect or store your card number. Card details are entered directly into our payment processor’s secure form and transmitted to them. We receive only the card type, the last four digits, an authorisation code and a transaction reference — enough to identify the payment and issue a refund, and nothing more.

Automatically: standard web log information — IP address, browser type, pages viewed. We use this to keep the site working and secure.

Why we use it

  • To quote, produce, ship and invoice your orders

  •  To contact you about an order

  •  To maintain your account and your pricing

  •  To meet our legal, tax and accounting obligations

We do not sell your personal information. We do not share it for advertising.

Who we share it with

Only where needed to do the above:

  • Our payment processor, to take payment and issue refunds

  •  Carriers, to deliver your order

  •  Our accountants and professional advisers, where required

  •  Authorities, where the law requires it

Each is bound to use the information only for that purpose.

How long we keep it

Order and transaction records are kept for 7 years to meet tax, accounting and warranty obligations. Account details are kept while your account is active and for a reasonable period afterwards.

How we protect it

Access to customer data is restricted to staff who need it. The portal requires authentication. Card data never reaches our systems, which is deliberate — it means a compromise of our systems cannot expose card numbers.

No system is perfectly secure, but we take reasonable measures appropriate to a business of our size and the information we hold.

Your choices

You may ask us to see, correct or delete the personal information we hold about you, or to stop sending you non-essential email. Contact sales@canwiltextiles.com.

We may need to keep some records after a deletion request where the law requires it — order and tax records, for example.

Depending on where you live you may have additional rights, including under California law. Tell us and we will honour them.

Cookies

Our ordering portal uses cookies necessary to keep you signed in and to keep your session secure. These are required for the portal to function and cannot  be switched off. The portal carries no analytics or advertising scripts — this  is deliberate, because it is where payment happens. 

Our website, canwiltextiles.com, uses Google Analytics to understand how  visitors find and use the site. This tells us which pages and products people  look at; it is not used for advertising and we do not sell or share it. You  can opt out using Google’s browser add-on at tools.google.com/dlpage/gaoptout. 

Newsletter signup. If you subscribe, we keep your name and email to send  occasional updates. Every email carries an unsubscribe link, and we do not  pass your details to anyone else.

Children

Our products and services are sold to businesses. We do not knowingly collect information from anyone under 18.

Changes

We will post any changes here with an updated date.

Contact

Canwil Textiles, Inc. 1520 University Dr., Auburn, GA 30011, USA 678.985.5434 · sales@canwiltextiles.com



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